The Customer's total satisfaction is our commitment ...

That is why we do not rest until we take to the virtual stores the precise and timely information about the shipment that was delivered on time and shape, closing, in this way, the fulfillment circle and making the post-sale service easier. To achieve this, we offer you specialized counseling with the largest experience in logistical solutions for Internet business.

e-commerce

Technology translated into online applications for your virtual business

Fulfillment: Fulfillment that raises your sales and your prestige

Estafeta is a synonym for Delivery

Consolidated Freight

e-commerce

If we start from the fact that electronic commerce is the execution of goods' and services' commercial operations based on the use of computer systems and in the telecommunication technology, it is easy to see the importance of an intercommunication net that allows the creation of an e-hub to control the exchange of information for the execution of operations between businesses (which can go from manufacturers, suppliers, services and distributors, to banks, legislative body, etc.).

This net, thought as an e-hub where the exchange of information revolves, speeds up the transactions between the members of a production and distribution chain, which reduces the costs of transference from the producer to the consumer.

When processes like: purchase orders, payment orders, shipment notices, invoicing, etc. are automated, the paper-work is eliminated, the manual processing of information is considerably reduced, and the benefit reaches all participants of business to business, and the final consumer.

The business-business market includes:
1) enterprises that trade between them,
2) transactions and information related to the complete commercial processes among suppliers and partners such as orders, payments, massive exchange of information, basic and advanced services of purchase, help systems for distribution and management of logistics.

Estafeta has a logistics and electronic communication area to generate with enterprises the best businesses among them. To quote online, have knowledge of the delivery time and guaranties, ask for collection and confirm the delivery of the products to their destiny, are some of the operations that can be made through your system once you integrate our tools to your business. The vertical and horizontal portals that operate business to business can get in touch with us to design services and solutions that promote and favour your market.

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Technology

From our beginnings, we have been at the top of technology at a worldwide level. In 1996, we were the first Mexican enterprise to offer its clients a step by step tracking of the delivery process in its shipments, through Internet.

We have technology that is translated into online applications for your virtual business. In the year 2000 Estafeta is the only Mexican enterprise of courier services that is prepared to make delivery commitments that are required by the businesses of electronic commerce. Our Tools and Services are the link with the first level infrastructure of our operational centers, transportation, systems and telecommunications that represent us, but above all, with the support of our highly qualified staff.

Further more, we continuously improve all our operational and information processes to give you powerful and useful tools, designed to make your process safer and more efficient and flexible.

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Fulfillment

Fulfillment is a set of decisions and actions needed to satisfy the client's expectations and, for this reason, it is the main column of electronic commerce.

We can divide fulfillment into three fundamental aspects:
1. The product must satisfy the client's needs.
2. The charge must be the one agreed, without ghost charges.
3. The delivery of the product must be on time and under the agreed conditions.

This last aspect, the one about the delivery, is a critical area that requires a specialized enterprise, with the experience and infrastructure that allows it to guaranty the fulfillment.

Now a days, the enterprises are valued not only for the quality of the products and services they offer, but for the opportunity and ability to make them get to their destiny.

Estafeta is willing to implement logistic services for delivery of products from their origin (factory or store) to their final destiny (consumer), fulfilling the specifications of information about dispatch, transportation and delivery commitments.

Estafeta USA counts with a complete Customs operation at the busiest US/Mexico border town, in Laredo, TX. We receive from all around the world freight in our high tech warehouse and facilitate our customer needs such as warehousing, pick and pack, Customs Clearance and next day delivery as early as a guaranteed next day 7.45 a.m. delivery to Mexico's 50 main cities. Please contact us at cbruns@estafetausa.com for more information how we can make your Mexico operation easier for you.

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Delivery

The precise delivery will only be achieved throughout an enterprise that invests time and resources in training, technology and infrastructure. We clearly know all the steps in the route that each of our shipments has through the optical reading of the waybill exclusive number with bar codes.

Estafeta is a synonym for delivery, its firmness, prestige, technology, qualified staff, infrastructure, logistics, vision and work values are orientated to it.

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Consolidated Freight

Estafeta USA can help you getting your freight down into Mexico, faster and much cheaper. We can handle LTL shipments to anywhere in Mexico ex Laredo or any other city where we are located.

If we do not have our own office, we can always organize shipping within the US for you. We work with different US and Mexican Brokers in order to get you the fastest and cheapest Export and Import Service.

Please contact us at cbruns@estafetausa.com for more information how we can make your Mexico operation easier for you.

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